Privacy Policy

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At Travnet, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our AI-powered travel assistant.

We collect the following types of information:

When you contact us, make a booking, or fill out a form, we may collect:

• Full name
   
• Email address
   
• Phone number
   
• Travel preferences
   
• Billing or payment information (processed securely via third-party providers)
   

When you visit our website, we may automatically collect:

• IP address
   
• Browser type
   
• Device information
   
• Pages visited
   
• Time spent on pages
   

If you use our AI Chat Assistant (powered by ChatGPT), your conversation content may be stored to help improve your experience and troubleshoot issues.

We use your data to:

• Respond to inquiries or process bookings
   
• Customize travel recommendations
   
• Provide AI-based travel planning assistance
   
• Improve website performance and user experience
   
• Send updates, promotions, or service announcements
   
• Comply with legal obligations
   

We do not sell your personal data. We may share your information with:

• Trusted partners (e.g., hotels, airlines, payment processors) to fulfill your bookings
   
• Technology providers (e.g., OpenAI for ChatGPT interactions)
   
• Legal authorities, if required by law
   

Our website uses cookies to:

• Analyze web traffic
   
• Store your preferences
   
• Enhance browsing experience
   

You can control cookie settings via your browser.

Interactions with our ChatGPT-based assistant are stored temporarily for functionality and improvement. Avoid sharing sensitive personal data via chat.

We implement industry-standard measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

You may:

• Request access to your data
   
• Ask us to correct or delete your information
   
• Opt out of marketing communications
   

To make a request, contact us at admin@travnet.co.in 

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

If you have questions or concerns about this Privacy Policy, contact us at:

Travnet Tourism Services Pvt. Ltd.
📧 admin@travnet.co.in
📞 +91-8879001171
📍 Mumbai, India